Declaration on accessibility
This accessibility statement applies to the website www.scanhotels-city.de of FH Rostocker Hotelbetriebs GmbH.
FH Rostocker Hotelbetriebs GmbH endeavors to make its website accessible in accordance with Section 14 (1) of the Mecklenburg-Vorpommern State Disability Equality Act (LBGG M-V) and the Mecklenburg-Vorpommern Barrier-free Information Technology Ordinance (BITVO M-V), as amended.
The website is operated by a company that provides services in the public interest. It is therefore subject to the requirements of digital accessibility in accordance with Section 14 LBGG M-V in conjunction with Section 1 (2) BITVO M-V.
Operating instructions
General operation
The operation of the website follows the usual web standards as far as possible. No atypical or complex operating concepts have been implemented. Separate instructions are not required to use the site.
Atypical operating instructions
Please note that room bookings are not made directly on this website, but via an external booking system.
External booking system (HotelNetSolutions – OPB6)
The booking is processed via the OPB6 system of the provider HotelNetSolutions GmbH.
According to the provider, the system is being actively developed with regard to accessibility – in connection with the Accessibility Reinforcement Act (BFSG), which comes into force on June 28, 2025.
HotelNetSolutions has communicated the following accessibility measures:
- Keyboard operation: All functions and forms should be fully usable with the keyboard (e.g. tab control).
- Alternative texts for images: Graphic content is provided with meaningful alt texts so that it can also be understood by screen readers.
- Compatibility with screen readers: The software is prepared for barrier-free speech output.
- Contrast optimization: Design elements meet requirements for high and low contrast modes to remain legible even with visual impairments.
The provider emphasizes that the accessibility of its systems is continuously being improved.
HotelNetSolutions GmbH is responsible for the implementation.
Presentation and readability
The content automatically adapts to the screen size (responsive design). The font size can be changed using the standard functions of your browser (e.g. Ctrl + / Ctrl – or Cmd + / Cmd – on Mac).
The language of the website is correctly marked as German (lang=”de”). The reading order of the content has been structured in such a way that it is comprehensible for users of assistive technologies.
Status of compatibility with the requirements
This website is not fully compliant with the requirements of the LBGG M-V and the BITVO M-V. Some of the content does not currently meet the requirements for accessible information technology in accordance with WCAG 2.1, conformity level AA.
The website has been completely redesigned. Accessibility adjustments are made on an ongoing basis as part of further technical developments.
In individual cases, after weighing up technical and economic aspects in accordance with Section 3 BITVO M-V, it was decided not to make certain content fully accessible, as this would involve disproportionate effort or could significantly impair functionality.
The technical implementation is carried out by Qbus Internetagentur on behalf of and in the interests of FH Rostocker Hotelbetriebs GmbH.
Non-accessible content
The following content is not or only partially accessible at the time of publication:
The website has been completely redesigned. Accessibility adjustments are made on an ongoing basis as part of further technical developments.
In individual cases, after weighing up technical and economic aspects in accordance with Section 3 BITVO M-V, it was decided not to make certain content fully accessible, as this would involve disproportionate effort or could significantly impair functionality.
The technical implementation is carried out by Qbus Internetagentur on behalf of and in the interests of FH Rostocker Hotelbetriebs GmbH.
1. non-text content
- Some images and frames have missing or insufficient alternative texts (e.g. only file names).
2. contrast ratios
- Partially insufficient color contrast for texts or control elements (< 4.5:1 or < 3:1).
3. interactive content and layout
- Content that is displayed via mouseover cannot be closed by pressing ESC or clicking again.
- Slideshows/carousels cannot be paused or controlled via the keyboard.
- There are no equivalent alternatives to swipe gestures on mobile devices.
- Layout problems may occur with a high browser zoom (>200 %).
4th tables
- Tables are not always semantically correctly labeled (missing <th>, missing relationships).
- Some content is not fully visible at 320 px width.
5. forms
- Some form fields are not correctly labeled or assigned programmatically.
- The “Megaforms” plugin does not fully meet the requirements of WCAG 2.1 AA, particularly with regard to keyboard operation, error messages and label assignment.
6. video and audio media
- Not all videos have subtitles or audio descriptions.
7. Links
- Insufficiently described link texts (e.g. “click here”) make it difficult to use with screen readers.
8 Structure and navigation
- Enumerations and heading hierarchies are not always correctly labeled.
- Current menu items are not displayed as active for screen readers.
- The breadcrumb navigation (“You are here”) is not marked as a landmark.
9. keyboard operation and focus
- The tab order is not always logical.
- A visible focus indicator is sometimes missing.
- Enlargement by the browser can lead to overlapping content.
10. PDF documents
- Most PDFs are not accessible (missing tags, alternative texts, reading order).
Content in plain language and sign language
Texts in easy-to-read language and an explanatory video in German Sign Language (DGS) are not yet available on this website.
The provision of this additional accessible content is planned and will be delivered at a later date.
The aim is to make the key information about the website and the company’s offering accessible in these accessible formats.
Corrective measures
The website will be gradually optimized in terms of accessibility. Adjustments are made in the course of technical development and depending on the relationship between cost and benefit. In certain places, complete implementation has been deliberately avoided if this would be disproportionate.
Use of Matterport 3D tours
On this website, virtual 3D tours are integrated via the Matterport platform. This application allows users to move visually through selected rooms and areas of the hotels.
Please note:
- The presentation is based on a graphic 3D model that is not barrier-free in the sense of the applicable legal standards (e.g. WCAG 2.1, BITV 2.0).
- Keyboard operation, screen reader compatibility and text alternatives to visual content are currently not fully implemented in Matterport.
- An alternative accessible description of the content shown (e.g. room structure, furnishings) is available on request.
The Matterport application is a third-party tool. The responsibility for its accessible design lies with Matterport Inc. and the provider itself states the following: https://matterport.com/de/accessibility
We are working to provide additional information on the areas shown in accessible text form, insofar as this is possible with reasonable effort.
Preparation of the accessibility declaration
This declaration was created on 10.06.2025 and last reviewed on 30.06.2025. The review was carried out in full by Qbus Internetagentur GmbH as part of the website redesign. The following testing tools were used:
- WAVE Evaluation Tool
- axe Accessibility Tool
- Siteimprove Accessibility Checker (Chrome extension)
The evaluation was carried out according to recognized methods based on WCAG 2.1 AA and BITV 2.0. Qbus Internetagentur GmbH acts to the best of its knowledge, but assumes no legal liability for the results.
Preparation of the accessibility declaration
This declaration was created on 10.06.2025 and last reviewed on 30.06.2025. The review was carried out in full by Qbus Internetagentur GmbH as part of the website redesign. The following testing tools were used:
- WAVE Evaluation Tool
- axe Accessibility Tool
- Siteimprove Accessibility Checker (Chrome extension)
The evaluation was carried out according to recognized methods based on WCAG 2.1 AA and BITV 2.0. Qbus Internetagentur GmbH acts to the best of its knowledge, but assumes no legal liability for the results.
Feedback and contact
Do you have information about barriers or need certain information in an accessible form?
We look forward to your feedback and will respond to your comments as quickly as possible – at the latest, however, within the statutory period of six weeks.
Contact:
FH Rostocker Hotelbetriebs GmbH
Lange Straße 40
18055 Rostock
Phone: 0381 37500
E-mail: info.rostock@scanhotels.de
Web: www.scanhotels-city.de
Feedback form
Please note: The fields marked with * are mandatory and must be filled in.
Enforcement proceedings
If you do not receive an answer to your request or if you receive an inadequate answer, you can contact the responsible monitoring body for digital accessibility of public bodies in Mecklenburg-Vorpommern:
Ministry of Social Affairs, Health and Sport M-V
Monitoring body for digital accessibility of public bodies in M-V
Werderstraße 124
19055 Schwerin
E-mail: ueberwachungsstelle@sm.mv-regierung.de
Web: www.barrierefreies-web-mv.de
A digital complaint form is available on the website.
Independently of the complaints procedure, the enforcement procedure can also be initiated by the Monitoring Body for Digital Accessibility of Public Bodies M-V itself on the basis of identified deficiencies.
The website of the Monitoring Body for Digital Accessibility of Public Bodies M-V can be found at: www.barrierefreies-web-mv.de.
