Contact and host
Where people work and moments remain
Business hours
24/7 Reception
Address
ScanHotels City
Lange Straße 40
18055 Rostock
Telephone
0381 3750 0Your hosts
Reservation team
“Everything comes together here in the reservations department – we have an overview, keep the plan in mind and make sure that your stay feels like a vacation and relaxation right from the moment you book.”
Katharina Konieczny
Cluster Senior Reservation & Front Office Coordinator
Team Events
“We are your hosts! Whether conference, wedding or company party – we plan, organize, make sure that everything fits perfectly & turn your idea into a great event!”
Team Front Office
“Welcome & Farewell – We are your lasting first and last impression. From table reservations and extra pillows to bike rental and leisure tips – we enrich your time with us as an “all-round carefree package”.”
General Management
“A hotel team can be compared to an orchestra. Every member of staff can play their
“instrument” really well. Each department knows the “notes” of the good host.
To make the sound particularly harmonious, you need a conductor – my main task.”
Assistant General Management
“As assistant to the director, I am the baton that supports the conductor – so that the music remains harmonious in everyday hotel life. At the same time, I am the bridge between the players and keep the interaction in the right rhythm.”
F&B team
“Together with our team, we accompany you as your hosts throughout the day of the event. Last on-site arrangements regarding the schedule or buffet opening? We are there! You enjoy – we take care of everything else in the background.”
Kitchen team
Mon – Fri: 09.00 – 17.30 Management
“Doesn’t taste good, doesn’t exist! But if it doesn’t taste good, please get in touch with us! We will ensure that your culinary experience is a complete success – with high-quality and seasonal products, ideally from the region.”
Marketing & Sales Team
“Do you have a creative idea in mind that just won’t let go? We are your partners for collaborations and joint advertising projects in the areas of online marketing, social media or print.”
Team Career
Mon – Fri: 09.00 – 16.00 hrs
karriere.rostock@scanhotels.de
“Are you looking for a new career opportunity, an apprenticeship or a mini-job? You’ve come to the right place! Our principle: learning is part of our DNA – with daily learning drops and weekly Tuesday training.”
Technology team
Mon – Fri: 07.00 – 19.00 hrs
technik.rostock@scanhotels.de
“Whether it’s the quiet whirring of the air conditioning or perfectly adjusted lighting – technology is usually only noticeable when it’s missing. We make sure that it is not even noticeable. And we give you the good feeling that someone is there in the background.”
Housekeeping team
Mon – Fri: 09.30 – 17.00 Management
“We focus on far more than just cleanliness – your well-being and your privacy. When you arrive, you will notice that someone has thought, felt and cared for you – quietly, precisely and with real dedication.”
Finance and purchasing team
Mon – Fri: 07.00 – 15.30 hrs
buchhaltung.rostock@scanhotels.de
“Numbers are our thing, “Excel spreadsheet” and “cash flow” are music to our ears. We know where every penny goes and keep track of invoices, budgets and monthly financial statements.”
